Forethought, the leader in agentic AI for customer experience, raises Strategic Round to Scale Breakthrough Innovation. Today it introduced the industry’s first multi-agent, omnichannel AI for customer experience.
To drive the growth of this agentic CX system, the company secured a $25M strategic investment, bringing total funding to $115M. This Series D round was led by Blue Cloud Ventures and included participation from prominent AI innovators, including May Habib (Writer), Scott Wu (Cognition), and Karan Goel (Cartesia). Existing investors NEA, Industry Ventures, Neo, Village Global, Sound Ventures, Gwyneth Paltrow, and others reportedly participated in the investment round.